Privacy policy

At MOTTO ART (Shop Name: MOTTO ART, hereinafter referred to as "our company"), we recognize the importance of protecting personal information. We comply with the "Act on the Protection of Personal Information" and this privacy policy, striving to protect our customers' privacy.

Definition of Personal Information

  • Personal information refers to information related to individual customers (hereinafter referred to as "personal information"), which can identify the individual customer, such as their name, address, and phone number. This also includes information that can identify individuals when combined with other information.
  • Our company handles personal information in accordance with this privacy policy, based on the spirit of the Personal Information Protection Law. This privacy policy constitutes our commitment to customers regarding the handling of personal information disclosed to us.

Handling of Personal Information by Our Company

  • We use personal information such as customers' names, addresses, and phone numbers for the purpose of shipping products to customers and billing them. In relation to billing, we may also use payment information, such as bank accounts designated by customers.
  • We use personal information such as customers' names, addresses, email addresses, information about ordered products, and billing amounts to communicate details about orders and shipping methods.
  • We use personal information such as customers' usage history, names, addresses, and email addresses to inform customers about campaigns, products, and services conducted by our company.
  • We use feedback and usage history from customers to improve our services.
  • We use personal information such as customers' names, addresses, and email addresses to respond to requests and inquiries from customers. To prevent the use of our services by individuals ordering products for fraudulent purposes, we may provide information about transactions deemed to be fraudulent, including customers' names, addresses, product types, quantities ordered, and billing amounts, to credit information agencies designated by our company.

Management of Personal Information

  • We limit the use of personal information to employees who need it for their work, establish rules for the storage and management of media containing personal information, and take preventive measures to protect personal information.
  • We prepare accounts and passwords for employees who need to use personal information stored in our systems and manage access rights. We strictly manage accounts and passwords to prevent leaks and loss.
  • We retain customers' personal information from the time of membership registration until they cancel their membership, and we dispose of it as needed after the cancellation process is completed.

Disclosure of Personal Information

  • We do not disclose personal information to third parties without the customer's consent. However, this does not apply in the following cases:
    • When requested by public institutions such as courts or police based on laws and regulations.
    • When there are special provisions in laws and regulations.
    • When there is a risk of harm to the life, body, or property of the customer or a third party, and it is difficult to obtain the customer's consent.
    • When it is necessary to protect or defend the rights, property, or services of our company from actions that violate laws, our terms of use, or precautions, and it is difficult to obtain the customer's consent.
  • We disclose personal information at the customer's request only if we can confirm that the request is made by the customer.